Neptune's Position on AWWA's EfficientUtilities (EU) | Neptune Technology Group

Neptune's Position on AWWA's EfficientUtilities (EU)

May 9, 2002


The purpose of this letter is to explain to you the reason for Neptune’s absence from this year’s AWWA National Conference and Exhibition.

Despite negative feedback from a wide group of its membership, AWWA and ENI-Net have jointly developed an e-procurement site called EfficientUtilities (EU). Various industry groups, including Neptune, have taken strong positions against this initiative based on the fundamental objections discussed below.

AWWA does not have a mandate from its membership to enter into this for-profit venture. AWWA is an international nonprofit scientific and educational society dedicated to the improvement of drinking water quality and supply.

EfficientUtilities will have a significant negative impact on Neptune’s ability to provide quality, personal service to our customers. Customer relationships have been a fundamental value upon which Neptune has built its business for 110 years. We have developed a comprehensive, well-trained sales channel for the purpose of providing personal service to our customers. EU will negatively impact the ability of suppliers to provide high quality support to their customers.

Because AWWA has chosen to ignore the concerns of its membership, Neptune has made a conscious decision to withdraw from exhibiting at this year’s convention.

Our customers are of primary importance to us and we will continue to look for ways to support you. If you have any questions, please do not hesitate to call us at 1-800-633-8754 or visit our website at


Charles C. DiLaura
President and CEO

Latest Press Releases

Neptune Completes the Full Line of C&I MACH 10 Ultrasonic Water Meters with the Availability of the 8", 10", and 12" Sizes - Tallassee, AL—June 22, 2021—Neptune Technology Group Inc. introduces the addition of the 8”, 10”, and 12” C&I MACH 10 ultrasonic water meters to the previously released 3", 4", and 6" sizes designed for commercial and industrial applications. Neptune’s C&I MACH 10 extended low flow range and superior accuracy over its entire operating range is guaranteed for the life of the meter, maximizing revenue from a utility’s highest value accounts.

Neptune Technology Group Introduces Neptune® 360™ Software Management Solution - Tallassee, AL — June 5, 2018 — Neptune Technology Group Inc. announces the release
of a new cloud-based data management platform designed exclusively for the unique needs of water utilities.

Neptune Announces MACH 10 Ultrasonic Water Meters for Commercial and Industrial (C&I) Applications - Tallassee, AL—June 16, 2020—Neptune Technology Group Inc. announces the line of MACH 10 ultrasonic water meters for commercial and industrial (C&I) applications. An extension of Neptune’s successful residential and intermediate MACH 10 meters used by water utilities across North America, these large meters will be available in sizes 3 inches to 12 inches.

Neptune Launches New Brand Look to Reflect Commitment to Water Industry - February 9, 2018 — Leading water technology company Neptune Technology Group Inc. today officially introduced a new look, logo, and branding campaign, focusing on innovations that water industry professionals can use to “win your day”.

Senet and Neptune Technology Group Partner to Enable Water Metering Solutions Throughout North America - September 12, 2017 — Senet, a leading global provider of cloud-based software and services platforms to enable network connectivity build-out and management for the Internet of Things (IoT), today announced that they are partnering with Neptune Technology Group, a pioneer in the development of advanced metering infrastructure (AMI) technologies, to implement wireless Network-as-a-Service (NaaS) infrastructure technology for water metering applications throughout North America.

View All