Case Study | Ogden, UT | Neptune Technology Group

The City of Ogden, Utah

A Golden Spike in Revenue, Efficiency, and Customer Service with the R900® System Broken Mains and Old, Cold Infrastructure

Ogden City Public Utilities serves approximately 36,000 water connections. The City was faced with aging, inadequate water infrastructure as well as freezing winters that caused further cracks and wear on distribution lines. As a result, meter reading was a challenge and there was a large number of estimated reads. After installing Neptune’s R900® System, Odgen has achieved 100% accuracy, reduced Non-Revenue Water, addressed high water bill complaints using E-Coder®)R900i™ data logging graphs, and increased customer awareness of water usage.