Customer Service. Save valuable time by quickly alleviating concerns and sharing information with customers. | Neptune Technology Group

Save valuable time by quickly alleviating concerns and sharing information with customers.

Share the confidence you have in your data to create trust and happy customers. Present it in person, print it on bills, or email detailed consumption activity graphs.

Today’s customers expect immediate, accurate information, including proactive alerts for potential issues. Provide solid answers in seconds to your customers’ questions with consumption data and flags from Neptune® products such as the MACH 10®, ProCoder™, and
E-CODER®)R900i™. Raise flags for leaks and backflows before they result in high water bills.

You can provide information to customers in person using the Neptune® 360TM Mobile Application, in conjunction with our sophisticated analytical software, or even empower them to track their own usage using a customer web portal. Win your day building customer confidence in your utility.

Technology

Technology designed and engineered to solve. Leverage powerful connectivity to stay lean and resourceful with innovations. Win your day with Neptune® solutions tailored for your utility.

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Neptune has helped thousands of utility customers across North America save time, labor, water, and money through our innovative AMR and AMI Systems. See what we can do for you by signing up today for a free demo.