Case Study | Benicia, CA | Neptune Technology Group

The City of Benicia

Technology advances move utility to the next level

The City of Benicia, California, comprised of nearly 10,000 residential water services, recently set out to upgrade its metering technology to better serve its residents. With a meter population that had become outdated, and a five-person crew stuck in a never-ending cycle of reading meters each month, Benicia officials knew it was time to make a change.

“We had 71 meters pulled and tested with accuracy ranging from 14 to 99 percent, and a dozen of these actually had zero percent accuracy at low flow rates,” said Christian DiRenzo, Assistant Director of Public Works/Utilities for the Bay Area city. “For an investment to be made, we had to have the best product available.” It was the ideal time for a full changeout to be completed by Benicia. The City, through a competitive process, chose the Neptune® product following an evaluation process whereby multiple vendors showcased their ultrasonic meter and software functionality. The MACH 10® is free of the moving parts that wear down over time in traditional meters, meaning it will provide a high level of sustained accuracy over the life of the meter.