The City of Baytown Water Department
Reducing Truck Rolls and Customer Inquiries with the R900® System's Data Logging and Targeted Fixed Network
Since the early 1990s, the City of Baytown, Texas has relied on Neptune meters. At first, readers walked routes to read meters by sight and enter the results into handhelds. A small number of touchpads followed before Baytown adopted mobile automatic meter reading (AMR) in 2005, using ProRead™ registers and R900® radio frequency meter interface units. The system increased metering accuracy and prevented transposed meter readings. In 2010, Gina Rivon joined the department as Utility Billing Manager. Working with Neptune and distributor HD Supply, Rivon began implementing E-Coder®)R900i™ integrated absolute encoder/RF MIUs to transition to more of a smart water system.
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