Case Study– North Bay, Ontario | Neptune Technology Group

City of North Bay, Ontario

City Moves from Flat Rate Billing to Advanced Metering Infrastructure

The City of North Bay’s 15,000 residential customers paid a flat rate for water with no metering. To provide equitable billing across the system, and to conserve water, the City adopted Neptune’s R450™ System for full fixed network AMI. The system includes 15,000 T-10® lead free, bronze-body water meters with E-Coder® solid state absolute encoder registers for residential accounts, along with 15,000 R450™ RF MIUs. In addition to achieving equitable, 100% actual usage billing, the City has realized other advantages, including leak detection and alarms for backflow.