The Neptune MACH 10 ultrasonic meter was a major evolution in water metering, with no moving parts and superior accuracy over the life of the meter. Neptune is now making the best ultrasonic meter better with the addition of temperature and pressure monitoring.
These new capabilities will deliver exceptional customer service for our utility partners and their consumers, by helping to manage water quality and protect system assets.
Improving quality of service
Water utilities can struggle to monitor service conditions beyond how much water is flowing through the system. A meter equipped with temperature and pressure measuring capabilities can provide a deeper layer of operational information and insights, while enabling utilities to proactively manage their distribution network.
Being able to monitor the fluctuations in pressure throughout the entire water distribution system allows utilities to identify pressure abnormalities and potentially avoid backflow conditions. Additionally, this data can assist the utility in assuring there are no low pressure conditions during peak usage hours or at various elevations across the coverage area, eliminating the need to send a truck to evaluate the situation, and prevent customer complaints.
Having a detailed assessment of the pressure trends in the system allows a utility to build more accurate hydraulic or pressure models and examine the effects of new developments and infrastructure. Plus, if there ever is a serious pressure anomaly, teams can quickly identify problem areas to prioritize repairs and allocate resources.
Maintaining a high-quality water product
Access to accurate temperature data through an entire system assists utilities in monitoring the quality of the water delivered and ensuring consumers have access to safe, clean drinking water.
When water temperatures are elevated, it may cause an imbalance in the chemical properties of the water in a utility’s system. High water temperatures could create a breeding ground for microorganisms or algae blooms causing unpleasant, or even dangerous, drinking water conditions for end users. Identifying where these high temperature areas are located enables the utility to be more accurate in knowing which areas may require a flush.
If the water temperature drops too low and starts to approach freezing temperatures, there is a risk of damage to crucial water utility infrastructure or customers’ properties. Getting accurate temperature data enables the utility to proactively address potential problems.
A complete metering solution
Neptune’s MACH 10, in combination with Neptune 360 software, gives utilities peace of mind that they can prevent system damage, assure a high quality of service, and conserve precious water. Utilities are provided with unmatched accuracy and actionable data to make better decisions in the management of their water system.
The MACH 10's temperature and pressure solution provides 15-minute reads sent four times a day to the secure Neptune 360 software dashboard. Assisted by alert messages and configurable thresholds for temperature and pressure alarms, utilities can proactively monitor trends to identify potential issues such as leaks or frozen pipes. Timely data helps utilities rely less on reactionary maintenance by identifying failing or potentially failing pressure reducing valves before they become a major issue, instead of having to deal with a valve failure as it happens.
Learn more about the new MACH 10 at neptunetg.com/mach10.
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