The Neptune Blog

Be Prepared for Cold Weather with Temperature and Pressure Monitoring

As the colder months approach, so do the challenges of frozen pipes, which can lead to leaks, bursts and even more extensive damage and service outages. This in turn impacts infrastructure integrity, necessitates costly repairs and leads to customer complaints. Being able to pinpoint where pipes are approaching frozen temperatures is integral in being proactive with your winter-related maintenance. With temperature and pressure monitoring capabilities from a meter such as  Neptune’s MACH 10, you can do just that.

Temperature and Pressure Benefits for the Cold

Incorporating temperature and pressure capabilities into your utility metering system provides near real-time data. This not only helps in understanding the overall health of your water system, but also identifies areas at risk of damage, particularly during extreme low temperature events.

A meter, such as the MACH 10, that is equipped with embedded temperature monitoring and offers an optional pressure sensor, allows you to detect potential issues, such as drops in pressure that may indicate a developing freeze or leak. Coupled with notifications indicating pipes are approaching freezing temperatures, these alerts can help save time by quickly and precisely identifying system challenges. In the case of the MACH 10, when the temperature drops and the meter detects a potential freeze, the system will automate a freeze alarm notification through the Neptune 360 meter data management platform. This allows utilities to take action immediately, implementing necessary precautions such as targeted inspections or providing preventative communications to customers before conditions worsen.

Enhanced Customer Service

Monitoring your potential risk points can have a positive customer service impact. If you can alert end users ahead of time, they may be able to take preemptive measures that will minimize damage to their property due to possible bursts and leaks, or even avoid the burst in the first place.

With consistent monitoring providing insightful data and communication, the cost savings from avoiding emergency repair expenses can help offset the initial investment over time. Additionally, advanced technology can extend the life of your water infrastructure.

Trusting Your Data

Integrating temperature and pressure monitoring solutions into your residential meters is an important step for cold weather preparations. Having comprehensive system data at your fingertips can enhance your service reliability and customer satisfaction during the cold weather months. Utilities can also utilize temperature and pressure monitoring for seasonal inspections based on monitoring insights to prevent issues year-round and help ensure you’re providing good quality of service. Understanding exactly what’s going on in your system is essential for mitigating the worst that the winter can bring.

For more information on the insights and benefits that the MACH 10 can offer to your utility, please visit neptuntetg.com/mach10. 

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