How a Smart Solution for the Business of Water Improved Revenue | Neptune Technology Group

How a Smart Solution for the Business of Water Improved Revenue

Utility Administrator Perry Hart and his team at the City of Battle Creek, Michigan Water System had been using a mobile metering system. That system was severely underperforming, providing inconsistent meter reading information and a continuing failure of its radio frequency (RF) products in the field. They soon saw these issues have a negative impact on customer service. The utility evaluated options, considering geography and the size of its service area. Battle Creek then elected to implement a fixed network system for metering data collection.

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