Beyond the Bill

Neptune's ARB® Utility Management Systems™ come from people with answers. We listen to our utility customers, who listen to their own end-use customers – every day. So when your utility's customer service reps need information at hand, it's all there. Not just their total usage and the amount they owe, but data that helps to go beyond the bill. Daily and even hourly consumption information so that you can show them exactly how much they used and when. Alerts for intermittent and continuous leaks, so that you can catch them before they impact your customer's bill. A self-service customer portal so that your customers can keep better tabs on their water usage and support community-wide conservation efforts.

At Neptune, we're always looking for ways to be your utility's most valued partner. That includes innovations for customer service – serving you and your customers.



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