About Neptune

With an installed base of more than 30 million water meters and a loyal base of over 2,500 utilities, Neptune continues to build on innovation and customer service – all in the effort to be our customers’ most valued partner

At Neptune, we listen to the voice of the customer – your voice – to meet your utility’s challenges to help manage your data, protect your assets, and optimize your utility operations. Our people have answers – including products and leveraging technologies for systems that will stand the test of time.   

By integrating research and development, engineering, design, factory operations, processes, and testing in one place right here in America, we can take control, so that you can take control – with systems that help improve operational efficiencies while saving time, labor, and money. 

Mission
Neptune provides utility management systems, service, and support to help our utility customers manage their resources more efficiently and more effectively serve their customers.


Values
Honor the trust of our customers, employees, distributors, and suppliers.

Remain passionate about a job well done.

Success is achieved by understanding customers’ needs and continually improving the value we provide.

Conduct business according to our business code of ethics, our standards of conduct and integrity.

Respect diversity and the individual, and understand that each person can make a difference.

Wellness and healthy lifestyles are important to our success in addition to a safe and environmentally sound workplace. 

Serve as good corporate stewards.

Support and enhance the communities in which we work.


Vision
Neptune is committed to be the most valued partner of our utility customers and help them manage the world’s scarce water, energy, human, and funding resources.


Value Proposition

Utilities make long-term decisions, so Neptune is dedicated to providing our customers with the best life cycle value.

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