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Tip #1: Error: Data Drive F is Not Available
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Make sure memory card is securely in slot
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Browse to the F: drive with My Computer.
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If there are no files on the card, shut down the laptop.
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Reload the routes onto the memory card from your computer.
Tip #2: Deep Cycling the Laptop Battery
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If you receive the deep cycle battery message, you may continue your reading cycle. Click on OK to remove the message form the screen.
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When you are finished with the cycle, follow the prompts of the deep cycle message.
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The Deep Cycle process should be run every three to six months
Tip #3: Mobile Units Not Receiving Power
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Make sure the power cord is securely attached to the base unit.
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Make sure the power cord is securely plugged into the A/C Cigarette adapter.
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Make sure the truck/vehicle is on.
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In some cases, the A/C Cigarette adapter may not be functioning properly. Try another adapter in this vehicle or try another vehicle.
Tip #4: Laptop Will Not Power On
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Make sure the unit is receiving power from either the battery, charger, or A/C Cigarette adapter
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Try a hard boot. Hold down both mouse buttons for 30 seconds, and let go.
Tip #5: Readings Do Not Appear on Card
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