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- Ambler, Pennsylvania
“One of the things I like about the Neptune approach is that products made back in the early 1980s can be read with current systems.”- Water Superintendent Phil Benigno
- Atlanta, Georgia
The City of Atlanta Department of Watershed Management had been reading meters using a fully manual process, with readers having to lift each pit lid on site. The billing cycle required an entire month to read the meters of roughly 150,000 water service customers in the metropolitan Atlanta area and unincorporated rural areas of Fulton County. - Auburn, Alabama
"We needed a meter reading solution for apartment complexes and commercial/industrial customers that would provide a daily meter reading and water usage data when desired."-Manager Tony Segrest
- Brandon, Manitoba
The City of Brandon in Manitoba, Canada, upgraded to Neptune’s ARB Water Revenue System and completed its first ARB reads in less than 10 hours with a read success rate of 99.5% - Brooklyn Park, Minnesota
"We have a system that permits us to plan for the long term without the concerns of system compatibility."-Watson
- Buffalo, New York
They realized the following benefits: (1) increase in large meter revenue; (2) improved reading efficiencies; (3) meter testing and maintenance capabilities; (4) reduction in unaccounted-for water. - Carthage, New York
"The last thing that sold us on this system is that Neptune builds and owns everything themselves. If we had trouble, there was one phone call to make. Thats valuable." -Prievo, System Superintendent - Centre Wellington, Ontario
The Township of Centre Wellington, Ontario, Canada, now reads all meters with Neptune’s R900 RF MIU and RoadMAPS mobile data collection system in approximately 4 hours.
- Cincinnati, Ohio
The Greater Cincinnati Water Works (GCWW) chose Neptune's ARB® Water Revenue System™ for its reading accuracy, system flexible for long-term value to the city, and the protection of lead free meters in its system.
- Drexel Hill, Pennsylvania
Drexel Brook Associates reduces undetected leaks from 3 weeks to less than 24 hours with Neptune's TRICON/E series transmitters, SmartTrol and SmartChart Instrumentation system.
- Elkins, West Virginia
With its conversion to Neptune's ARB® Utility Management Systems
TM
, the City of Elkins Water Distribution System has positioned itself as an efficient, forward-thinking utility, a move that has brought overwhelmingly positive feedback and, most importantly, results. - Ex Service Solutions
"We selected Neptune's EZNet fixed network system and T-10 residential meters with R900 RF meter interface units because of the advanced technology and historic reliability," - April Lowe, Vice President
- Key West, Florida
"Before we were to make a decision, we visited many utilities that had already implemented AMR systems," said Carl Brewster, Director of Information Technology for FKAA. " By doing this we were able to see several different AMR manufacturers in a working environment." - Knoxville, Tennessee
KUB currently has an inititive in place to change out meters with a goal toward improving revenue. Neptune's TRU/FLO® and HP PROTECTUS® meters will be used for this initiative. - Long Beach, California
Long Beach Water Department conducted a SEER
®
analysis on 42,000 meters identifying that the majority of the unrecorded water was associated with the projected inaccuracy of the large meter.
- Montgomery Waterworks and Sanitary Sewer Board
"Neptune was chosen because they were the best choice. We are confident the results speak for themselves."- Buddy Morgan, General Manager
- Opelika, Alabama
“The increased functionality provided by Neptune’s E-Coder and ARB Water Revenue System...enhance the value of our AMR system. We would highly recommend the use of this new technology...”- Dan Hilyer, General Manager
- Pasadena, Texas
Pasadena reduced its meter reading labor costs by more than 80% and improved the efficiency of its system by more than 85%.
- Prestonsburg, Kentucky
"Not only have we observed an increase in field efficiency, we have also experienced a significant reduction in reading errors which have resulted in reduced re-reads, customer complaints, and re-bills all of which previously added cost to our meter reading and billing process." - David Ellis, Superintendent
- Raleigh, North Carolina
The City of Raleigh, North Carolina, already one step ahead of the game, has taken several steps forward in automatic meter reading. The city’s Public Utilities Department made the move to absolute encoder technology with Neptune nearly 20 years ago. A few years later, the utility began laying the groundwork for AMR, long before many of their neighboring cities. - Utica, New York
The Mohawk Valley Water Authority identifying a potential saving of $48,000 from unaccounted-for water using Neptune's SEER
®
(Statistical Evaluation for Enhancement of Revenue) analysis.
- Walton County, Georgia
Since migrating to Neptune's R900 technology, the Walton County Water and Sewerage Authority has reduced the amount of reading time from a week for each cycle to only a few hours each. Said Geiger, "One guy can read in about three hours what used to take as long as a week." - Warren, Ohio
“When completed, Warren will be able to chart and track time-of-use data on our high volume customers as well as detect leaks, backflow, and tamper occurrences on both commercial and residential service lines...”- Bob Davis, Executive Director
- West Springfield, Massachusetts
The ability to accurately track large water users has had a positive impact on West Springfield's water revenues. Now that West Springfield's ICI customers are paying their fair share for the water they consume, the increase in revenue has allowed West Springfield to continue the residential RF program without increasing water rates.
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